Keen2Know
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Registering
<P><SPAN style="FONT-WEIGHT: bold">How do I register?</SPAN><BR><SPAN class=body>Simply follow the instructions in the registration process, where we'll ask for your email address and invite you to choose a member name and password. If you've selected someone to talk to, we may ask you to provide further information such as your phone number and credit card details in order to connect you.</SPAN> </P> <P><SPAN class=body>We give all new customers their first 3 minutes FREE to get live or recorded advice from the advisor of your choice. After you've used your free 3 minutes, to continue, we'll ask you to top up your account using the credit card you provided or ask you to add a valid card. Your phone number will not be billed.</SPAN> </P> <P><SPAN style="FONT-WEIGHT: bold">Is my personal information safe with Ingenio?<BR></SPAN> Always -- your privacy is very important to Keen2Know. Because we call both you and the person you talk to when you're using Keen2Know, your name, phone number and other personal information are never revealed. Keen2Know is a licensee of TRUSTe, a third-party watchdog which audits our privacy practices to make sure that we meet the standards of TRUSTe's Privacy Program. </P> <P><SPAN class=body>Moreover, Keen2Know uses secure socket layer (SSL) software, which encrypts all of your personal information, including your name, address and credit card number, so that the data cannot be read as it travels over the Internet. (<A target="_top" href="/help/privacypolicy/">Learn more about our privacy policy</A>.)<BR><BR></SPAN><SPAN style="FONT-WEIGHT: bold">Why do you need my phone number?</SPAN><BR><SPAN class=body>When you find someone you want to talk to and click their Call Now Button, we'll connect the two of you over the phone without disclosing either of your numbers.</SPAN> </P> <P><SPAN style="FONT-WEIGHT: bold">Can I use Keen2Know if I only have one phone line?</SPAN><BR><SPAN class=body>Yes, you can make and receive calls even if you use one line to go online and make phone calls. <A target="_top" href="/help/oneline/"><FONT size=2>(Learn more about completing calls using one line.</FONT></A><A target="_top" href="/help/oneline/"><FONT size=2>)</FONT></A> </SPAN></P> <P><SPAN style="FONT-WEIGHT: bold">Once I register, do I always have to sign in when I come to the site?</SPAN><BR><SPAN class=body>Yes. To protect the privacy of your account, we'll always ask you to sign in before accessing your personal information. However, you can browse our topic areas without signing in.<BR> </SPAN></P><!-- #EndEditable --></TD>