Keen2Know
Home
Register
Sign In
About Us
Help
Choose an Advisor
Find the right person to give you advice.
Click "Call Now"
Whenever you are ready to talk.
Your Phone Rings
We connect you privately and safely.
Select your advisor
Psychic
Tarot
Spiritual
Astrology
Dreams
Life Advice
Or Find Advice On:
Love & Relationships
Your Future
Money
Health
Family
Work
Search For Advice On:
Privacy Policy
<!-- #BeginEditable "body" --> <div class="body"> This Privacy Policy forms part of the Member Agreement and is incorporated by reference therein. This Privacy Policy covers information you may provide to Keen2Know through the Keen2Know.com website. Capitalized terms not defined herein will have the meanings set forth in the Member Agreement and related policies.<br> Your privacy is very important to us at Keen. Keen2Know through Keen is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site Keen2Know.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.<br> <br> <a href="http://www.truste.org/ivalidate.php?url=www.keen.com&sealid=101" target="_top"><img src="http://i.keen.com/clickseal.gif" alt="Truste" border="0" height="73" width="91"></a> <ul> <li>What personally identifiable information of yours is collected; </li> <li>What organization is collecting the information; </li> <li>How the information is used; </li> <li>With whom the information may be shared; </li> <li>What choices are available to you regarding collection, use and distribution of the information; </li> <li>What kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control; and </li> <li>How you can correct any inaccuracies in the information. </li> </ul>If you have questions or concerns regarding this statement, you should first contact Keen2Know. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe online at <a target="_top" href="http://www.truste.org/consumers/watchdog_complaint.php">http://www.truste.org/consumers/watchdog_complaint.php</a>. TRUSTe will then serve as a liaison with Keen2Know to resolve your concerns.<br> This Privacy Policy describes the information we collect about you and what may happen to that information. Although this policy may seem long, we've prepared a detailed policy because we believe you should know as much as possible about Keen's practices so that you can make an informed decision.<br> <br> 1. <a target="_top" href="#children">A Special Note About Children</a><br> 2. <a target="_top" href="#security">Security</a><br> 3. <a target="_top" href="#information">Information Keen2Know Collects</a><br> 4. <a target="_top" href="#disclosure">Our Disclosure of Your Information</a><br> 5. <a target="_top" href="#cancellation">Member Account Cancellation Procedures</a><br> 6. <a target="_top" href="#notification">Notification of Changes to our Privacy Policy</a><br> <br> <a target="_top" name="children"></a><b>1. A Special Note About Children.</b><br> Children are not eligible to use Keen2Know and we ask that minors (under the age of eighteen (18)) do not submit any personal information to us.<br> <br> <a target="_top" name="security"></a><b>2. Security.</b><br> Keen2Know has certain security measures in place to help protect against the loss, misuse and alteration of the information under our control. We use Secure Socket Layer (SSL), which digitally encrypts your information as it is transferred from your computer to Keen. We take the following measures to protect user information once it is received by the Site:<br> <br> <ul> <li>Employees have limited and controlled access to Member information; </li> <li>Measures have been taken so that servers and the data stored thereon are in a secure physical location; </li> <li>Security software is used where Keen2Know determines it to be both appropriate and cost effective; </li> <li>Employees are informed of all security protocol on a regular basis, and </li> <li>Web security procedures are quality-assured weekly.<br> Although we strive to keep your personal information secure, no security measures are absolute and fool-proof and there is always a possibility that a security breach could occur, resulting in the release of a Member's data or information. </li> </ul><a target="_top" name="information"></a><b>3. Information Keen2Know Collects.</b><br> Our primary goal in collecting personal information from you is to provide you with a smooth and efficient experience while you're using Keen's website services, and to keep you informed of opportunities available on those services. This allows us to provide services and features that are designed to meet your needs, and to customize our service to make your experience easier and quicker. To this end, we may share information you provide with Keen-related entities worldwide eg. its parents, affiliates and subsidiaries and their successors and assigns (collectively herein "Keen Entities").<br> <br> When you join Keen2Know using our online registration form, we may collect your email address, Member name, real name, password, phone number and other personal information listed in the registration form. Your Member name is used throughout Keen2Know to identify you to other Members. Therefore, you should be aware that if you use your real name as your Member name, this information will be visible to others who visit the Site. You can also join Keen2Know via co-branded pages using the co-branded online registration forms available on such pages. Keen2Know will only use the information you provide to Keen2Know by joining Keen2Know through co-branded online registration forms and through Keen's online registration form in accordance with this Privacy Policy. If you register as a Member through any co-branded pages, Keen2Know may share your information with the partnering entity listed on the co-branded page. Prior to completing the registration on any co-branded page, Keen2Know will notify you if your information will be shared with the partnering entity listed on the co-branded page. By completing the registration on a co-branded page, you consent to Keen's disclosure of your information in accordance with the notices displayed during the co-branded registration process. In such event, the use of your information by the partnering entity will be subject to the terms and conditions of such partnering entity's privacy policy, which may be less restrictive than this Privacy Policy.<br> <br> Because we connect Members by telephone, we require you to enter a valid telephone number to connect with other Members through Keen. At no time will we share your telephone number with any other Members with whom you communicate. Because Keen2Know initiates all calls, other Members cannot see your telephone number not even with Caller ID. Although the Keen2Know system maintains the connection between the two parties, we do not monitor or record the content of any calls unless mandated by law.<br> <br> We may use your email, mailing address and phone number to contact you regarding account activities, new product offerings and communications relevant to your use of Keen2Know and its affiliates. If you do not wish to receive such communications from Keen2Know you have the ability to stop receiving these mail communications by providing your Member name and email address in a <a title="Support" target="" href="http://www.keen2know.com/contact/">Customer Support</a> form or by unchecking the box on the <a title="Personal Information" target="" href="https://www.keen2know.com/account/information/">My Personal Info</a> Page, which asks if you wish to receive such mailings.<br> <br> You will, however, always receive administrative emails from Keen2Know that are related to the usage and functionality of Keen. You may not opt-out of these administrative emails unless you cancel your membership.<br> <br> If you have an Advisor listing and/or are earning money on Keen, we collect additional information from you so we can process and remit to you your Advisor fees and/or verify your personal and/or listing information. We collect your mailing address to remit payments, and we collect your Social Security number and/or Federal Tax ID number to prepare Form 1099s if necessary and to help us verify your identity. Members who are not United States taxpayers will not be asked for their Social Security numbers or Federal Tax ID numbers, though they may need to report income to their local tax authority and may be required to provide equivalent evidence of their identity.<br> <br> Keen2Know may collect credit card information when you create an Advisor listing, add money to your Member account or use your credit card to take advantage of special promotions. Keen2Know uses a third party to process credit cards for billing purposes. This third party may store or retain a Member's personally identifiable information. In certain cases, we will also use credit card information to help us verify your identity. We do not charge or bill the credit card when we collect credit card information for identity verification purposes. You can review, update and change some of your personally identifiable information including your email address, telephone number, password and PIN number by clicking on the Personal Info link on the <a title="My Account" target="" href="https://www.keen2know.com/account/">My Account</a> page. You can review, update or change your address and credit card information by going to the <a title="My Account" target="" href="http://www.keen2know.com/account/">My Account</a> page on the Site, clicking on the link to the Payment Info page, and then clicking on the Credit Card Information link. You may correct, update or delete any of your Keen2Know listings by clicking on the My Listings link on the <a title="My Account" target="" href="http://www.keen2know.com/account/">My Account page</a>. You may also update or correct information by filling out an updated <a title="Support" target="" href="http://www.keen2know.com/contact/">Customer Support</a> form.<br> <br> You may also provide Keen2Know with additional profile information (such as experience, affiliations, on-call schedule, etc.) that is displayed publicly on the Site, on your home page or in your listings. Other than the profile information submitted by our Members, and except as noted herein, Keen2Know does not disclose any personally identifying information to other Members without your permission.<br> <br> Keen's Tell a Friend Program allows Members to earn money by referring their friends to our Site. The third-party contact information you enter as part of Keen's Tell a Friend program will be used only to personalize a one-time referral email sent to your friends.<br> <br> Keen's Send a Scope offer allows members to send a single horoscope email to a friend. The third-party contact information you enter as part of the Send a Scope offer will be used only to personalize a one-time horoscope email sent to your friend in which they may request to.<br> <br> We use information we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, identify potential liabilities, troubleshoot problems and enforce our Member Agreement. At times, we may look at your Member account information and transaction history to identify problems or resolve disputes. Moreover, such information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, our Members' personally identifiable information may not be completely removed from our databases in response to Member requests.<br> <br> We may from time to time run promotions in which we ask Members or visitors for demographic information (like their zip code, state/province or age). We may also run contests on Keen2Know in which we ask Members or visitors for demographic information. We use this data to tailor your experience, showing content that we think you might be interested in and displaying the content according to your preferences. We also use demographic information to determine eligibility for certain promotions and contests.<br> <br> From time to time Keen2Know may ask Members to participate in surveys. Such surveys may ask Members for contact information (like their email address). We may use contact information from our surveys to send you information about our company.<br> <br> Keen2Know may contain links to other sites. Keen2Know is not responsible for the privacy practices or the content of such websites. We encourage you to review the policies of these sites.<br> <br> Keen2Know also facilitates communication among Members through our on-site Mail system. Messages sent via Mail are identified only by your Member name.<br> <br> Keen2Know may use certain information collected from our Members in aggregate form to tailor our Members' experience at the Site, showing you content that we think you might be interested in, and displaying the content according to your preferences. Keen2Know may also supplement the information you provide by purchasing information relating to you from third-party data providers. Keen2Know uses this information to improve its marketing and promotional efforts.<br> <br> Keen2Know uses cookies. Cookies are small amounts of data sent to a user's browser from the Keen2Know Web servers and stored on a user's computer's hard drive. Keen2Know uses cookies to track the pages on the Site that our users visit. This allows us to collect aggregate information about usage on the Site. Keen2Know may also use cookies to deliver content specific to Members' interests, and to keep track of Members' Member names and passwords so that Members do not have to re-enter them during a session. If you choose not to accept cookies, you will be unable to use the Site.<br> <br> Keen2Know uses your IP addresses to help diagnose problems with our server and to administer the Site. Generally, IP addresses tell us the location from which a person is connecting to us, what service provider the person is using and which parts of the Site the Site user is visiting. We do not link IP addresses to anything personally identifiable. This means that your session will be tracked, but you will remain anonymous. We reserve the right to track IP addresses for the purposes of fraud prevention, and we reserve the right to release IP addresses to legal authorities.<br> <br> If you send Keen2Know email correspondence, or if other Members or other third parties send us email or other correspondence regarding a particular Member's activities or postings on the Site, Keen2Know may collect such information.<br> <br> Keen2Know strictly enforces and requires that all Members comply with its <a target="_top" href="/help/spampolicy/">Anti-Spam Policy</a>.<br><br>