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Placing Calls
<P><SPAN style="FONT-WEIGHT: bold">How do I place a call?</SPAN> </P> <UL> <LI><SPAN class=body>Find an available advisor with whom you'd like to speak.</SPAN> </LI> <LI>Click the Call Button next to their name. </LI> <LI>Your phone will ring. Press 1 on your touch-tone keypad. </LI> <LI>We'll connect you with your chosen advisor. </LI> <LI>When your call is over, don't forget to leave <A target="_top" href="/help/feedback/">feedback</A> </LI></UL> <P><SPAN style="FONT-WEIGHT: bold">Can I use Keen2Know if I only have one phone line?</SPAN><BR><SPAN class=body>Yes. You'll need to remember to</SPAN> <SPAN class=body>disconnect and free your phone line immediately after clicking Call Button so that you can accept your phone call.</SPAN> </P> <P><SPAN class=body><A target="_top" href="/help/oneline/">Learn more</A> about completing calls using one line.</SPAN> </P> <P><SPAN style="FONT-WEIGHT: bold">Who pays for a call?</SPAN><BR><SPAN class=body>Because we call you, you have no call charges, you only pay for the advice you get. </SPAN> </P> <P><SPAN style="FONT-WEIGHT: bold">How much does it cost to talk to an advisor?</SPAN><BR><SPAN class=body>Advisors set their own rates, which are displayed in their listings. This price can be anything.</SPAN> </P> <P><SPAN style="FONT-WEIGHT: bold">What if the advisor I want to talk to isn't available?</SPAN><BR><SPAN class=body>You can arrange a <A target="_top" title="Arrange a Call Back" href="/help/cbseekerlearnmore/" target="">Call Back</A>.</SPAN></P> <P> </P><!-- #EndEditable --></TD>